Obama tried to compare what’s going on with the site to Apple.
“A couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it,” Obama said. “I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t.”
Ezra Klein and Evra Soltas punctures the poor analogy without breaking a sweat.
But the Obama administration doesn’t have a basically working product that would be improved by a software update. They have a Web site that almost nobody has been able to successfully use. If Apple launched a major new product that functioned as badly as Obamacare’s online insurance marketplace, the tech world would be calling for Tim Cook’s head.
I have a more fundamental problem with the analogy.
I don’t have an iPhone. While some in my family do, I don’t. So whether Apples operating system upgrade is a success or not is irrelevant to me.
Meanwhile, clowns on Capital Hill who claim to know what’s in our best interests crammed through a law that they didn’t read yet massively transforms how health care is provided to Americans. This idiocy resulted in regulations implementing Obamacare totaling over 20,000 pages, Obamacare call centers that can answer questions IN 150 LANGUAGES, and a non-functioning web site,
Apple used its own capital to make changes to its operating system in a manner it felt appropriate. The ones who ultimately benefit or get hurt by the success or failure of that launch are Apple’s customers, management, employees, and shareholders.
I helped pay for the salaries and benefits of the bureaucrats who wrote the 20,000 pages of regulations, the employees in the call centers who can answer questions in Tatar, and the code writers of a non-functioning web site. If you’re an American tax payer, so did you.
What benefit will I receive? Nothing. I have medical insurance through my employer, so I have no intention of participating through the insurance exchanges. (Whether the focus on insurance is appropriate could be a topic for another post.) What costs will I bear? Aside from the costs described above, it is not unreasonable to expect higher premiums, higher deductibles, and lower quality of care simply because there will be more people demanding these services from the same (hopefully) stock of health care providers.
The Obama administration’s pathetic attempt to compare the problems with its web site to how a business handles challenges when trying to provide services to its customers simply shows how utterly clueless it is about economics in general and enterprise in particular.